Shipping Policy — Avori

Last updated: July 2026

Where We Ship

We currently ship within the United States.

Processing Time

Orders are processed within 1–3 business days of purchase. Orders placed on weekends or public holidays will begin processing the next business day. You will receive a tracking number via email once your order has shipped.

Estimated Delivery Time

Once shipped, please allow 10–20 business days for delivery. This is an estimate only — actual delivery times may vary depending on your location, carrier volume, and customs processing.

Customs, Duties & Import Fees

Some or all of our products are fulfilled from suppliers located outside the United States. As a result, your order may be subject to US customs duties, tariffs, or processing fees upon import, regardless of order value. These charges, if applicable, are determined by US Customs and Border Protection and the carrier handling final delivery, and are separate from the price you paid at checkout.

Risk of Loss

Risk of loss and title for products pass to you upon our delivery to the carrier. Once your tracking number is provided and the carrier has collected your order, the shipment is your responsibility.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window and tracking shows no movement for an extended period, email us at avori.officials@gmail.com with your order number. We will open an investigation with the carrier on your behalf and do our best to assist. We are not responsible for delays caused by carrier operations, weather events, or other circumstances beyond our control.

Delivered But Not Received

If your tracking shows Delivered but you have not received your package, please first check around your property, any secure delivery location, and with neighbors before contacting us.

Once a package is confirmed as delivered by the carrier, risk has transferred to you and Avori is not liable for packages confirmed as delivered. If you believe your package was stolen, we recommend filing a report with your local postal carrier and, if appropriate, local law enforcement.

Incorrect Address

Please double-check your shipping address before completing your order. Avori is not responsible for orders shipped to an incorrect address provided by the customer. If you realize you entered the wrong address, contact us immediately at avori.officials@gmail.com — we cannot guarantee changes once an order is placed but will make every effort to assist.

Delays Beyond Our Control

Avori is not liable for shipping delays caused by events outside our reasonable control, including but not limited to carrier disruptions, natural disasters, extreme weather, public health emergencies, or government actions. We will make reasonable efforts to notify you of any known significant delays.

Contact Us

avori.officials@gmail.com — we respond within 1–3 business days.