Cancellation policy
Subscription Terms — Avori
Last updated: July 2026
How Subscriptions Work
When you purchase a subscription ("Subscribe & Save"), you authorize Synapsys Tech LLC to automatically process repeat deliveries and charge your saved payment method on a recurring basis, based on the frequency you select at checkout. Your payment details are stored securely by our payment processor. Each billing cycle, your payment method will be charged the then-current subscription price for that shipment, unless you have elected to prepay for multiple cycles in advance.
Auto-Renewal
Subscriptions automatically renew and continue to bill at the end of each cycle until cancelled. By enrolling, you agree to recurring charges on this basis and acknowledge that this is a continuity plan, not a one-time purchase.
Minimum Commitment
To enroll in a subscription, you agree to a minimum commitment of two billing cycles (2 months) from your initial order date. This minimum term, the price per cycle, and the billing frequency are disclosed to you at checkout before you complete your subscription purchase.
You may cancel or modify your subscription at any time after your second billing cycle has processed. Subscriptions cannot be cancelled prior to the second billing cycle; if you no longer wish to continue after your first shipment, your second shipment and charge will still process as scheduled, after which you are free to cancel.
How to Cancel or Modify
You can manage, pause, skip, or cancel your subscription at any time after your minimum commitment period using the account management link included in every order confirmation and shipping confirmation email. You can also request a change by emailing avori.officials@gmail.com with your order number; we will process email requests within 2 business days.
Cancellation takes effect at the end of the billing cycle in which the request is received. If a charge has already processed for the current cycle, that shipment will still be sent and is not eligible for a refund on that basis alone; cancellation will take effect starting with the next scheduled cycle.
Failed Payments
If a scheduled charge fails, we may retry the payment method on file over the following days. If payment continues to fail, we reserve the right to pause or cancel the subscription and will notify you by email.
Price Changes
We reserve the right to change subscription pricing for future billing cycles. Where required by law, we will provide advance notice of any price increase before it takes effect on your next cycle; you may cancel before the new price applies.
Returns & Refunds on Subscription Orders
Each shipment under a subscription is subject to our Return & Refund Policy in the same way as a one-time order. Cancelling your subscription does not entitle you to a refund for shipments already delivered or already in transit. See our Return & Refund Policy for full details.
Relationship to Other Policies
These Subscription Terms are incorporated by reference into, and form part of, our Terms of Service. In the event of a conflict between these Subscription Terms and any other policy as to the specific mechanics of a subscription (billing, minimum term, or cancellation), these Subscription Terms control.
Contact Us
avori.officials@gmail.com — we respond within 1–3 business days.